Privacy Policy
Last updated: April 30, 2026
At Holi Top, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
License number: 00003365012
1. Information We Collect
We collect information you provide directly to us when making a reservation or sending a message, including your name, email address, phone number, stay preferences, and any notes you choose to share. With your Marketing & Analytics consent, we also collect first-party website analytics such as a visitor ID, session ID, pages viewed, clicked links or buttons, referrer, device type, browser language, approximate country or city from hosting provider headers, and fallback country signals from your browser timezone or locale.
2. How We Use Your Information
We use the information we collect to process your reservation requests, communicate with you about your stay, provide customer support, complete essential payment and booking flows, understand website traffic by country and source, and improve our services. We do not sell your personal information. We share data only where needed to operate the website, complete a reservation, process payments, send transactional emails, comply with legal obligations, or with your consent.
3. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Reservation data is typically retained for up to 3 years for accounting and legal purposes.
4. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also object to the processing of your data or request that we restrict how we use it. To exercise these rights, please contact us at the details provided below.
5. Cookies
Our website uses cookies and browser storage. Essential storage is required for core features such as secure login, language preferences, booking processing, and payment flows that are necessary to complete a reservation. Functional cookies or scripts enable optional features such as interactive maps. Marketing & Analytics storage enables our first-party traffic analytics, including visitor/session IDs, page views, click tracking, and approximate country reporting. You can accept or reject non-essential categories in the cookie settings modal at any time.
6. Contact
If you have any questions about this Privacy Policy, please contact us at [email protected].